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Posted by Ashok I August 5th, 2011
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In the logistics business, one of the key differentiators is the ability to keep customers notified about the status of their shipments in real time.

With mobile logistics solutions, one can track and manage on-time performance of deliveries in process and improve routing efficiencies for its Expedited Services customers. A key enabler is the ability to scan barcodes, providing more information transparency at all phases of the delivery cycle.

The application allows drivers to receive scheduled stops for a route as well as to receive unscheduled stops during the course of a day. Each stop provides account, company, address and pickup instruction information and enables the field force staff/driver to scan packages as they are picked up or to provide comments if no packages are available for pickup

The application allows field force staff/ driver to scan packages as they are delivered and collect status, recipient name, signature, and comments for each stop. The collected information is provided to the central system for proof-of-delivery and package tracking purposes.

This Proof-of-Delivery Mobile Application provides seamless user experience, validating information, receiving dispatches, recording pick-ups, receiving alerts or notifications, and customer confirmation. The information collected in the field is integrated with billing, dispatch, and the customer service portal. Now, information is accurate and actionable for other employees and customers.


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