The power industry is one of the highly price competitive segment. Customers expect 100% availability, accurate billing & quick fault resolutions. Power utilities are also governed by Government regulations & Industry guidelines.

Fundamental reasons for the Power Utilities to embrace Enterprise Mobility are:

Reduced Cycle Time: Mobile applications allow repetitive and/or time‐consuming activities such as inspections, repairs, meter readings and equipment installation to be performed faster. This reduction in process cycle time brings benefit in terms of customer satisfaction and efficiency.

Facilitate Information Exchange: With mobile devices & applications the indispensible bi-lateral information flow is captured efficiently. For instance, at times of fault resolution, the quickness of the rectification depends on the correctness of the available information. This can be captured with mobile devices. By this, time is saved in knowing the nature of the event, the whereabouts of the plant or pipe and the current state of the system. By tying directly into one or several back‐end systems such as outage management, maintenance and scheduling, mobile applications can provide engineers with all historical, system and event information they need, making it easy & quick to decide how to rectify the issue.

Strict Regulations: By capturing information at the point of performance and uploading it directly to back‐end systems, companies can quickly create the necessary reports and successfully pass the strictest of audits.